Privacy Policy

Overview

Pipeline provides lead-recovery software to local service businesses. This policy explains what information we collect, how we use it, and the choices you have.

Information we collect

• Account information you provide, such as your name, email address, and business details.
• Information you submit through our website forms, such as demo and contact requests.
• Lead and conversation data that our business customers process through Pipeline on their own behalf.
• Basic technical data such as browser type and IP address, used for security and reliability.

How we use information

• To provide, secure, and improve the service.
• To communicate with you about your account and requests.
• To process payments through our payment provider.

We do not sell personal information.

Customer data

Each business's data is kept in its own private workspace and is accessible only to that business's authorized team members and to Pipeline personnel where needed to provide support or keep the service secure.

Service providers

We use trusted providers for hosting, databases, email delivery, and payment processing, under agreements that protect your data.

Contact

Questions about privacy? Contact us.